Support Center

Frequently Asked Questions

General Questions

1. What is VisionPro AI Smart Glasses?

VisionPro is an assistive wearable designed by CadreTechLabs. It uses AI, Computer Vision, and sensor systems to help visually impaired individuals navigate safely, recognize objects and faces, and live more independently.

2. Who can use VisionPro?

VisionPro is designed for people with total vision loss as well as individuals with low vision. It enhances spatial awareness, safety, and daily interactions.

3. How does VisionPro work?

The glasses use an integrated camera, AI algorithms, and mobile app connectivity to process surroundings in real time. Feedback is provided through audible voice prompts and subtle tactile vibrations.

Product & Usage

4. Is VisionPro comfortable to wear?

Yes. VisionPro has an ergonomic, lightweight design built for comfort and all-day use. It combines style with functionality to ensure user confidence.

5. Does it require internet access?

Basic features such as obstacle detection, face recognition, and navigation can run offline. Some advanced features may require internet or Bluetooth connectivity with the VisionPro mobile app.

6. How long does the battery last?

VisionPro is equipped with an ultra-low-power energy system that supports extended daily use. Battery life may vary depending on usage of features like camera, navigation, and SOS functions.

Support & Purchase

7. How can I pre-order VisionPro?

You can pre-order VisionPro directly from our website. Visit the product section and follow the instructions for pre-order registration.

8. What is the price of VisionPro?

The expected price ranges between $200–$250 per unit. We aim to keep VisionPro affordable while maintaining high-quality technology and design.

9. Is VisionPro available worldwide?

VisionPro will first be launched in India (October 2025), followed by expansions into the USA, Europe, and the Gulf region in 2026.

10. How do I get support if I face issues?

You can reach our support team via email at info@cadretechlabs.org. We also provide resources and documentation in the Support section of our website.